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IMPLEMENTING LEAN

Philosophy of Lean Thinking
Lean Transformations Group is part of an international network of leading Lean practitioners. A fundamental principle for LTG and our network is the importance of understanding Lean as a management philosophy and concept, and NOT just as a series of tools to eliminate waste. Therefore, it is a prerequisite in working with our clients, that the Lean transformation effort has the support and commitment of senior management.

LTG begins your Lean transformation with a review of your business objectives to understand how and where to initiate a Lean operating strategy. We assist your management team in making these decisions and getting agreement to commit to the strategy. We then customize our efforts in accordance with the specific needs of your organization.

Our Approach: Learn by Doing
LTG's approach is to support our clients in becoming self-sufficient Lean practitioners as quickly as possible, which includes knowledge of basic Lean concepts and continuous improvement practices as well as the ability to lead focused Kaizen events with internal resources. We strive first and foremost to ensure the transfer of both Lean knowledge and Lean implementation skill from our practitioners to our clients. Our proven approach is to have clients "learn by doing" supported by our "coaching" technique that will not only teach your personnel but will also develop them to "coach" others.

LTG also emphasizes the development of a "system" of management and leadership practices that is needed to support and sustain the types of process improvements needed for a Lean transformation. This approach requires greater involvement of our resources for the first months, then reduces as your team gains knowledge through application of Lean tools, techniques and required management system.

Where Do We Start?
PLAN: Every Lean transformation needs a plan. The value stream map is LTG's tool of choice to get your team started by visualizing the streams of work within your organization - both the primary value streams and the key supporting value streams. The value stream map clearly points out improvement possibilities in a given value stream and helps prioritize the use of Lean tools for specific improvement areas. It is an iterative tool that is used to continually guide the Lean transformation process.

DO: Implement the work plan from the value stream map by sequencing and completing Kaizens (ie. improvement projects) as per the value stream vision. This is where the real learning of an organization begins: understanding the details of the value stream work as it is redesigned. The improvements have specific Lean metrics tied to them so the team and management can see the improvement trends as the Lean transformation progresses.

CHECK: Progress reviews used on a frequent basis enable the team to identify countermeasures where pieces of the implementation are experiencing difficulty. In this way management can help the team succeed through use of additional resources, etc.

ACT: The countermeasure defined in the progress review is used to keep the implementation on track. Once the value stream future state is completed, it is time for another iteration of the value stream redesigns, each iteration resulting in a more effective and efficient process.

 
   
 
LTG Lean Transformation Model

Phase 1
Getting Started
    Explore potential of Lean
  Walk, Talk, React, Visit, Observe
  Identify key personnel
  Align around basic business objectives
  Initiate activities
  Support localized experimentation
  Agree to proceed with basic approach

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Phase 2
Intensive Doing and Learning
    Value Stream improvement projects
  Kaizen activities
  Tool training and implementation
  Leads and Core Group emergence
  Working level visual management

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Phase 3
Build Internal Capability
    Develop internal facilitators
  Define roles
  Create steering committee
  Initiate executive coaching
  Establish central War Room
  Explore links to business strategy
  Integrate executive reviews

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Phase 4
Sustain Continuous Improvement
    Coach on a low-level periodic basis
  Facilitate scheduled reviews and audits
  Provide on-call support
  Transfer ongoing lean/CI/VSM activities to internal resources
  Focus on strategy alignment
  Provide occasional support of new initiatives
  Institutionalize broader organizational learning model
 

Management Support
Top leadership support for the redesigned work is critical to the success of the Lean transformation effort. In our experience, this takes the form of strategy deployment with strong communication follow up to assure alignment with strategic objectives as well as consistent top management participation in a schedule of reporting, reviewing and problem solving events to drive accountability to implementation.

LTG's approach includes involvement at periodic milestones in the implementation schedule. At these points we advise on implementation issues and the use of Lean tools and practices. We also partner with managers and executives on Lean techniques and practices for leading continuous improvement initiatives. A wrap up and reflection session with executives, managers and project leaders is a standard part of our approach to complete the learning process of one project before beginning another.

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