Mapping toSee will give you everything you need to lead an office or service process improvement initiative. It will:

1. Show you how to use value stream mapping to help your team reduce process waste, shorten order-to-completion time, and improve first-time quality.
2. Guide you in leading an improvement process that can show broad sustained impact. It guides you through:
   •  Engaging multiple levels of the organization,
   •  Identifying value stream improvement projects linked to business needs,
   •  Leading value stream mapping workshops to create current state maps,
   •  Identifying waste and systems problems in the current state,
   •  Designing an improved future state value stream, and,
   •  Planning and managing implementation to assure results are achieved.
3. Guide you in teaching the team about lean, continuous improvement and solving work-related problems through hands-on simulation and working on their problem processes.

Check for ordering information at the Lean Enterprise Institute bookstore http://www.lean.org/Bookstore/ProductDetails.cfm?SelectedProductID=162

Value Stream Management for the Lean Office
Eight Steps to Planning, Mapping, and Sustaining Lean Improvements in Administrative Areas- Administrative functions represent up to 80 percent of the cost of doing business. Eliminating costly waste from administrative and office functions is a great way to increase your profit margin and a vital part of creating a total lean enterprise.

Bring Lean Improvements to the Administrative Areas of Your Organization!  Tapping and Shuker take their Value Stream Management Storyboard and apply its eight-step process in the context of a customer service case study based on an actual implementation. Value Stream Management for the Lean Office will provide you with a complete system for lean implementation in the office.

Check http://www.productivitypress.com/productdetails.cfm?PC=157 for ordering information! Or call 1-800-394-6868 for more information.

Value Stream Management
Eight Steps to Planning, Mapping, and Sustaining Lean Improvements
Value Stream Management is a complete system that provides a clear path to lean implementation, ensuring quick deployment and great benefits. Value Stream Management-Eight Steps to Planning, Mapping, and Sustaining Lean Improvements shows you how to use mapping as part of a complete system for lean implementation.

Check http://www.productivitypress.com/productdetails.cfm?PC=156 for ordering information! Or call 1-800-394-6868 for more information.

The Complete Lean Enterprise by Beau Keytes
Beau Keyte and Drew Locher's new book, The Complete Lean Enterprise: Value Stream Mapping for Administrative and Office Processes, offers a step-by-step approach to applying lean initiatives to the administrative and office environment. It's a must read for leaders looking to improve their production support activities within their order-to-cash value stream. The Complete Lean Enterprise is a valuable tool in applying value stream mapping (VSM) to non-production areas, identifying office wastes, establishing performance metrics, speeding up administrative workflow, and improving office efficiency.

Check http://www.productivitypress.com/productdetails.cfm?PC=215 for ordering information! Or call 1-800-394-6868 for more information.

LEARNING TO SEE
Shingo Research Prize recipient
Value-stream maps are the blueprints for lean transformations and Learning to See is an easy-to-read, step-by-step instruction manual that teaches this valuable tool to anyone, regardless of his or her background.

This groundbreaking workbook, which has introduced the value-stream mapping tool to thousands of people around the world, breaks down the important concepts of value-stream mapping into an easily grasped format. The workbook, a Shingo Research Prize recipient in 1999, is filled with actual maps, as well as engaging diagrams and illustrations. 
The value-stream map is a paper-and-pencil representation of every process in the material and information flow, along with key data. It differs significantly from tools such as process mapping or layout diagrams because it includes information flow as well as material flow. Value-stream mapping is an overarching tool that gives managers and executives a picture of the entire production process, both value and non value-creating activities.  Rather than taking a haphazard approach to lean implementation, value-stream mapping establishes a direction for the company.  
To encourage you to become actively involved in the learning process, Learning to See contains a case study based on a fictional company, Acme Stamping.  You begin  by mapping the current state of the value stream, looking for all the sources of waste.  After identifying the waste, you draw a map of a leaner future state and a value-stream plan to guide implementation and review progress regularly.

Written by two experts with practical experience, Mike Rother and John Shook, the workbook makes complicated concepts simple.  It teaches you the reasons for introducing a mapping program and how it fits into a lean conversion.  

With this easy- to-use product, a company gets the tool it needs to understand and use  value-stream mapping so it can eliminate waste in production processes. Start your lean transformation or acceleraate your existing effort with value-stream mapping.

(Don't forget to order some generous-sized value stream mapping pads and icon stencil to speed the mapping effort.) Road Map for Workbooks.

LEI's first workbook, Learning to See, (Shingo Research Prize recipient 1999) focused on where to start the lean transformation — at the value stream for each product family within your facilities. Next, Creating Continuous Flow (Shingo Research Prize recipient 2003) described how to introduce truly continuous flow in production activities. Making Materials Flow (Shingo Research Prize recipient 2005) explained how to implement a lean materials-handling system that supports continuous flow. Seeing the Whole (Shingo Research Prize recipient 2003) extended the mapping process for product families beyond the walls of individual facilities to encompass entire value streams. Creating Level Pull (Shingo Research Prize recipient 2005) moves beyond the value stream for individual product families to take on production control for all of the product families within a facility.
Related Training
Each of the workbooks has a corresponding interactive workshop where you can practice the tools and concepts introduced in the workbooks. For schedules, complete content descriptions, and to register, go to the Training page or call (617) 871-2900.
Author: Mike Rother and John Shook
ISBN: 0-9667843-0-8
Number of Pages: 112
List Price: $50.00
Discount: 20% discount for 10 or more copies

Check http://www.lean.org/Bookstore/ProductDetails.cfm?SelectedProductID=9 for ordering information!