LTG PUBLICATIONS
MANAGING TO LEARN
AUTHOR: John Shook, LTG partner; 2008
LINK TO Buy Now: www.lean.org/Bookstore/ProductDetails.cfm?SelectedProductID=246
Managing to Learn refers to the method of discovery that Lean managers use to deploy initiatives from higher organizational levels, solve problems at their organizational level, and evaluate proposals from lower oganizational levels. By using this method at every level on a continuing basis, organizations truly learn while creating ever better managers.
In Managing to Learn, Shook reveals the thinking underlying the vital A3 management process at the heart of Lean management and Lean leadership. The A3 report is a Toyota-pioneered practice of getting the problem, the analysis, the corrective actions, and the action plan down on a single sheet of large (A3) paper, often with the use of graphics. [A3 paper is the international term for a large sheet of paper, roughly equivalent to the 11-by-17-inch U.S. sheet.]
Constructed as a dialogue between a manager and boss, the book explains how "A3 thinking" helps managers and executives identify, frame, and then act on problems and challenges. A unique layout puts the thoughts of a Lean manager struggling to apply the A3 process to a key project on one side of the page and the probing questions of the boss who is coaching the manager through the process on the other side. As a result, readers lean how to write a powerful A3 -- while learning why the technique is at the core of Lean management and Lean leadership.
"The widespread adoption of the A3 process standardizes a methodology for innovating, planning, problem-solving, and building foundational structures for sharing a broader and deeper form of thinking that produces organizational learning deeply rooted in the work itself," says Shook, who 10 years ago co-authored Learning to See, a groundbreaking publication that taught readers how to map value streams to identify and eliminate waste.
MAPPING TO SEE: A Value-Stream Improvement Kit for the Office and Service
AUTHOR: LTG partners Beau Keyte, Jim Luckman, Kirk Paluska, Guy Parsons, John Shook, Tom Shuker, and David Verble; 2006
LINK TO Buy Now: www.lean.org/Bookstore/ProductDetails.cfm?SelectedProductID=162
If your organizations wants to implement your Lean transformation as a do-it-yourself project, then Mapping to See: a value-stream improvement kit for the office and service is for you. The kit was developed by some of the most seasoned veterans working in Lean today. The process and tools contained in this kit are based on their experience with over hundreds of value stream improvement projects in virtually every industry. It is designed to bring this proven approach to offices and service environments in organizations of all sizes in the most cost-effective way possible.
The Mapping to See kit will give you everything you need to lead an office or service processs improvement initiative. The kit has an easy-to-use format that provides help for both the new and experienced trainer/facilitator including detailed instructions, slide presentations with optional scripts, handout masters, special tips, background information, and the Lean problem-solving guide. The kit will:
- Show you how to use value stream mapping to help your team reduce process waste, shorten order-to-completion time, and improve first-time quality.
- Guide you in leading an improvement process that can show broad sustained impact. It guides you through:
- Engaging multiple levels of the organization,
- Identifying value stream improvement projects linked to business needs,
- Leading value stream mapping workshops to create current state maps,
- Identifying waste and systems problems in the current state,
- Designing an improved future state value stream, and,
- Planning and managing implementation to assure results are achieved.
- Guide you in teaching the team about lean, continuous improvement and solving work-related problems through hands-on simulation and working on their problem processes.
In the Mapping to See kit you are provided both the blueprint AND the construction tools. View the online demo of the Mapping to See Facilitator Guide or the Mapping to See Participant Guide or a sample of the Mapping to See DVD.
LEARNING TO SEE
Winner of Shingo Prize for Excellence in Manufacturing Research
AUTHOR: John Shook, LTG partner and Mike Rother; 1999
LINK TO Buy Now: www.lean.org/Bookstore/ProductDetails.cfm?SelectedProductID=9
This groundbreaking workbook is an easy-to-read, step-by-step instruction manual for using the Value Stream Mapping tool in your organization's Lean transformation. Written by two experts with practical experience, Learning to See has been translated in 12 languages and introduced the value stream mapping tool to thousands of people around the world.
The workbook, which breaks down the important concepts of value stream mapping into an easily grasped format, is filled with actual maps as well as engaging diagrams and illustrations. To encourage you to become actively involved in the learning process Learning to See contains a case study based on a fictional company, Acme Stamping. You begin by mapping the current state of the value stream, looking for all the sources of waste. After identifying the waste, you draw a map of a leaner future state and a value stream plan to guide implementation and review progress regularly.
With this easy-to-use product, your organization gets the tool it needs to understand and use value stream mapping to eliminate waste in production processes. Start your Lean transformation or accelerate your existing effort with value stream mapping.
THE COMPLETE LEAN ENTERPRISE: Value Stream Mapping for Administrative and Office Processes
Winner of Shingo Prize for Excellence in Manufacturing Research
AUTHOR: Beau Keyte, LTG partner and Drew Locher; 2004
LINK TO Buy Now: www.taylorandfrancis.com/books/details/9781563273018/
Someone has finally paid attention to the biggest Lean opportunity in your enterprise - the office! While shop floor applications are great beginning to your Lean journey, you will never see the REAL Lean path until you address the high cost and leadtimes associated with the office. In fact, your shop floor is held back by the support and decisions made within the office (every minute of leadtime is associated with a decision or action within the office).
The Complete Lean Enterprise offers a step-by-step approach to applying Lean initiatives to the administrative and office environment. It is a must read for leaders looking to improve their production support activities within their order-to-cash value stream. The book discusses Lean from the perspective of the office, helps you identify office waste, gets you mapping strategic value streams within your enterprise, and shows you how to tie the various value streams into an enterprise perspective of how you support the requirements and needs of markets you serve.
Case studies representing two levels (altitudes) of mapping are included. The first level is the main case study discussed throughout the book; an appendix presents the second level. Examples of companies applying Lean thinking in the office are also included throughout the book.
VALUE STREAM MANAGEMENT FOR THE LEAN OFFICE: Eight Steps to Planning, Mapping, & Sustaining Lean Improvements in Administrative Areas
AUTHOR: Tom Shuker, LTG partner and Don Tapping; 2003
LINK TO Buy Now: www.productivitypress.com/shopping_cart/products/product_detail.asp?isbn=9781563272462&parent_id=&pc
Bring Lean improvements to the Administrative Areas of Your Organization! The Value Stream Management Storyboard from Value Stream Management: Eight Steps to Planning, Mapping, & Sustaining Lean Improvements (see below) and its eight-step process are applied in the context of a customer service case study based on an actual implementation.
Value Stream Management for the Lean Office will provide your organization with a proven system for implementing Lean principles in the office. The book contains a thorough overview of basic Lean concepts and details methods for identifying the administrative activities in need of attention for cost effective, efficient operations. To address these, it applies the eight-step process for removing waste and reorganizing workflow and contains guidelines and checklists to help direct and maintain Lean improvements as well as a comprehensive Lean assessment tool for administrative areas.
BONUS CD: Along with this book you receive a CD containing a Lean assessment tool, a storyboard template, charts, a team charter, and worksheets.
VALUE STREAM MANAGEMENT: Eight Steps to Planning, Mapping, & Sustaining Lean Improvements
AUTHOR: Tom Shuker, LTG partner, Don Tapping and Tom Luyster; 2002
LINK TO Buy Now: www.productivitypress.com/shopping_cart/products/product_detail.asp?isbn=9781563272455&parent_id=&pc
The Value Stream Management System simplifies the planning process for Lean implementation, ensuring quick deployment and greater success. It links the metrics and reporting required by management with the Lean tools needed on the manufacturing floor. The central feature of this illustrative and engaging book is the value stream management storyboard, a tool representing an eight-step process for Lean implementation. The storyboard brings together people, tools, metrics, and reporting into one visual document.
The authors stress the importance of reaching beyond single-point kaizens to ensure a sustainable Lean implementation process. Many people use the value stream map as an individual tool, but not within the context of a proven overall system. Value Stream Management: Eight Steps to Planning, Mapping, and Sustaining Lean Improvements shows you how to use mapping as part of a complete system for Lean implementation. The book provides a thorough overview of basic Lean concepts, offers guidance on the creation of a complete visual plan for Lean transformation, explains the 8 key steps for effective value stream management, and presents a case study demonstrating the application of a Lean manufacturing system.
The final outcome of Value Stream Management is the creation of a complete, visual plan for Lean transformation - and the mastery of the skills required to implement that plan. Instead of just using Toyota Production System Tools, the authors encourage you to create your own Lean production system. Value Stream Management will help you to complete your process and sustain it!
BONUS CD! Along with this book you receive a CD containing a Lean assessment tool, a storyboard template, useful charts, a team charter, forms, reports, and worksheets.
| 
